Chris Russo

Chris is an accomplished Copywriter who has earned a reputation for lending a human voice to complex subject matter. With more than a decade of marketing experience, he has used his expertise to help brands develop a succinct voice and utilized the power of content to drive business and consumer engagement.
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Recent Posts

22 Customer Experience Quotes from some of the Top Brands in Canada


Let’s play a game. How many brands do you think I experience in a typical day? Shall we find out?


It’s 6:55 AM and I’m awoken by the sounds of Lovely Day, by Bill Withers. A smile inevitably crosses my face as the tempo rises, that is, until I hear my girlfriend yell, “OK Google, STOP!” She obviously is not a morning person. Still half asleep, I wander into the kitchen to put on a pot of coffee and pour myself a bowl of cereal. As the aroma of the coffee diffuses throughout the house, it peaks the interest of my other half, who joins me for a cup. She mentions that the hardware store is having a sale on the bathroom tiles we liked and maybe “we” should pick some up after work. I tell her I’d be happy to as long as she promises to be ready by 7 PM for the show tonight. She agrees; I'm skeptical.

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